16/01/2023

OLG’s Processing Fees – Explained


If you’ve ever ordered food from UberEATS, DoorDash or Menulog, you’ll be all too familiar with the concept of additional fees that mysteriously appear at checkout.  It’s the reason why that 4 AM double cheeseburger costs $48 instead of $4.20. These extra charges are often vaguely described or arbitrarily added with no explanation.

Processing fees have been a part of OLG’s pricing model ever since the company was founded back in 2010. But unlike the dubious charges added to the end of your late-night delivery, our processing fees account for an actual service. In this article, we’ll explain what our processing fees are for, how much they are, and in which situations they apply.

By the end of this article, you’ll know exactly what OLG’s processing fees include making you an expert at deciphering OLG invoices.

Standard OLG Processing Fee is $65

OLG charges a flat processing fee of $65 on orders that are dispatched from our Marsden Park warehouse. This fee covers a handful of admin functions, the pick/pack process as well as any required pallet purchases. 

Processing Fee Does Not Apply for Orders Over $2000

For any orders over $2000, the processing fee is waived. The only variable on orders of this size will be shipping costs. Fortunately, there is a way to estimate your shipping costs prior to ordering so you can get an accurate idea of the total price.

We’re Only a Phone Call Away

If you’re looking to restock in bulk and want to save money on processing fees, give us a call at 02 8188 2732 and we can discuss your options.

Want to keep reading? Find out what’s new with OLG or head over to the OLG Learning Centre to explore a curated archive full of educational articles and industry content, all completely free to use.

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